Check your Express Scripts member portal online. This is the quickest way to access personalized coverage information.
Contents
Accessing Your Member Portal
Go to the Express Scripts website. Log in using your member ID and password. Navigate to your benefits summary or formulary. Search for “Accutane” (or the generic name, isotretinoin) to see coverage details.
Your plan’s formulary will show if Accutane is covered and what requirements you must meet.
Understanding Your Formulary Information
- Prior Authorization (PA): This means you’ll need your doctor to submit paperwork before Express Scripts approves the prescription. Step Therapy: This requires you to try other medications first before you can get Accutane. Quantity Limits: These set a maximum amount of Accutane your plan will cover per prescription. Cost-Sharing: This displays your copay, coinsurance, or deductible amount.
If your online account doesn’t provide enough information, call Express Scripts member services directly. They can clarify any uncertainties about your coverage.
Contacting Express Scripts
Find the customer service number on your member ID card or the Express Scripts website. Be prepared to provide your member ID and the Accutane prescription details.
